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netcup Documentation

Web Hosting

Backup Manager

Learn how to activate the Backup Manager for your reseller web hosting.

Starting with the Web Hosting 4000 plan, a backup manager is available to you.

 

With the backup manager, you can create a backup of your entire reseller hosting, including all subscriptions.

1. Defining Remote Storage

First, define a remote storage location using FTP(S) where your backups can be stored.
 

  1. Go to the Tools & Utilities menu item.
  2. Open the Backup Manager.
  3. Click on Remote Storage Settings > FTP(S).
  4. Enter your FTP server details and confirm with OK.

2. Creating a One-Time Backup

  1. Open the Backup Manager under Tools & Utilities.
  2. In the Backup Manager, click on Back Up.
  3. Select the content you want to back up.
  4. Under Type, select whether you want to perform a full backup or an incremental backup. With an incremental backup, only data that has changed since the last backup is backed up.
  5. Click on OK.
  6. The backup will then appear in the overview. Click on the Arrow Icon to download the file.

3. Setting Up Recurring Backups

  1. In Backup Manager, click Schedule.
  2. Select the checkbox next to Activate this backup task.
  3. Select a time.
  4. Select the checkbox next to Use incremental backup if you only want to back up data that has changed since the last backup.
  5. Select how often you want a full backup to be performed.
  6. Select which files you want to back up.
  7. Click Save to apply your settings.
  8. Click Apply to start your scheduled backup.

4. Restoring Backups

The Backup Manager also allows you to restore a backup. If your customers have subscribed to the corresponding service plan, they can also restore backups created by you as a reseller themselves.

 

You can also perform a restore via the Reseller Backup Manager by clicking on the desired backup.

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Last update: 17 March 2026

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