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netcup Documentation

Domain

Configuring DNS (CloudDNS)

Learn how to configure DNS settings via the Customer Control Panel (CCP) and save DNS records.

These instructions apply to newly registered domains with CloudDNS. For existing domains, you can find the instructions at: Configuring DNS (Existing Domains)

1. Opening DNS Settings

You can adjust your domain's DNS records at any time. This is necessary, for example, to connect to web hosting or SOGo solutions from other providers.

 

  1. Log in to the Customer Control Panel (CCP).
  2. Go to the menu item Domains.
  3. Find the domain you want to make changes to and click on the Magnifying Glass Icon next to the domain.
  4. Then switch to the CloudDNS tab.

2. DNS Records

Record

Description

Host

Subdomain or Wildcard (*).

Type

Type of Record.

MX

For Type MX, a priority is set here.

Destination

Target of the Record.

valid

Indicates the Validity of a Record.

TTL

Time to Live (TTL): 
Specifies how long a DNS record 
remains stored in the cache. The 
specified time is a suggestion and 
can be adjusted individually.

Examples of Valid DNS Records

For illustrative purposes, here are some examples of correctly formatted DNS records. These are only examples. For example, you can connect your domains to Google Workspace or Protonmail and still have the A records point to netcup IPs.

A Records

Type

Description

Target-IP

Wildcard

Applies to all subdomains of the zone.

78.47.133.14

Main Domain

Specifically applies to the main domain.

78.47.133.14

MX Records

Priority

Description

Destination

10

Forwarding to a specific server.

mail.qualitaet.ws

SRV Records

Host

Type

Destination

_Service._Protokoll

SRV

Priority Weight Port Target

Glue Records

Type

Description

Additional 
Information

Glue

When nameserver and domain 
are in the same zone.

Required IP of 
the nameserver.

CNAME Records

Type

Description

Additional 
Information

CNAME

Clones the DNS 
of another domain.    
 

  • Cannot be created directly on the 
    main domain (@), as this would 
    cause conflicts with the SOA and 
    NS records.
  • A CNAME record can only be 
    created for a hostname if there 
    are no other DNS records for 
    that hostname. If another record 
    already exists for the hostname, 
    a CNAME cannot be added.

3. Record Presets

Record presets are predefined DNS settings that automatically set the appropriate DNS records.

 

  • You cannot create your own presets.
  • Changes will only take effect once you click Apply changes (see section 4).

Available Presets

Domain Parker
Redirects the domain to a standard placeholder page. Suitable if no website or hosting has been set up yet.

 

Hosting 1234 (with assigned web hosting)

Automatically sets the correct DNS records for the assigned web hosting so that the website is accessible.

4. Modifying DNS Records

  1. Edit your DNS records and click Apply changes.
  2. The system checks your entries for semantic correctness. Errors are displayed in a red box.
  3. Semantically correct changes are confirmed with a green box and are usually updated within about 10 minutes.

Please note that incorrect settings may result in your domain becoming inaccessible.

5. Frequently Asked Questions (FAQ)

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Last update: 10 March 2026

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