On the Master Data page, you can make changes that apply to all products you ordered. At the top right, you will find 4 sections:

Here you can inform us of any changes to your personal data, such as a new address or new contact details.

Under Invoice reference, you can enter a personal reference that will then appear on your invoices. This field can be used to add an individual label or internal reference that is relevant for accounting or later allocation.

In this field, you can change your existing password for the Customer Control Panel (CCP). Choose a unique password and change it regularly.

Here you can activate two-factor authentication (2FA). We recommend activating 2FA for your security. We recommend using an app-based solution such as “Google Authenticator.” Instructions for setting up 2FA can be found at: Activating Two-Factor Authentication

Here you can manage your preferred payment method.

In this section, you can give netcup a SEPA mandate, which allows us to automatically debit outstanding invoices from your bank account using your bank details.

Please note that prepayments and outstanding invoices for certain products, such as SSL certificates, will not be debited, even if Apply to existing outstanding invoices has been selected.
 

In addition to payment by SEPA mandate, we also offer payment by credit card. To use this payment method, you must enter your credit card details under Master Data > Payment Providers > Credit Card.

If you wish for existing invoices to be debited as well, please check the box labeled Apply to existing outstanding invoices.

Please note that prepayments and outstanding invoices for certain products, such as SSL certificates, will not be debited, even if Apply to existing outstanding invoices has been selected.
 

You can activate API access here.

Further information about the API: API

If you store personal data with netcup, you may need to enter into a contract with us for data processing. Article 28 of the EU Data Protection Regulation regulates this in more detail. We recommend that you contact your data protection officer or a lawyer.

Further information on data processing: Data Processing