For the transfer of .de domains, an Auth-Code is typically required, which you can obtain from your current provider. If, as the domain owner, you are unable to contact the provider, or if they refuse to issue a regular Auth-Code, you can use the Auth-Code2 procedure to transfer the domain to netcup. 

With the Auth-Code2 procedure, DENIC, the central registration authority for all .de domains, sends the Auth-Code2 by mail to the address registered under the domains Owner-C. The Auth-Code2 procedure ensures that you, as the domain owner, can always exercise your right to transfer your domains.

If your current provider does not provide you with an Auth-Code despite multiple attempts to request one, you can initiate the Auth-Code2 procedure via this order form.

Following this, you will receive an email from our support team. Please respond to this email with the domain and a note indicating that you are requesting the Auth-Code2 procedure.

After reviewing your application, the Auth-Code2 will be sent by registered mail to the Owner-C.

Please send the received Auth-Code2 and your domain by email to support@netcup.de. The transfer will then be carried out directly by netcup as the new provider, regardless of the current provider.

Your domain has now been transferred from your old provider to netcup.