To ensure that your order is processed smoothly, please provide all required information completely and accurately: 

• Full name of a natural person (no department or job titles)
• For businesses: Full company name, including legal form
• Legal address (no P.O. boxes)
• Valid email address (no read-only addresses; no addresses hosted by netcup)
• Phone number

Your order budget defines the maximum amount available for your orders or outstanding invoices. The limit is individual and depends on the amount of the first prepayment made with your first order. Once this limit is reached, you may be asked again to make a prepayment.

This order budget has been introduced to prevent unauthorized orders, such as those placed by a customer’s employees. It allows us to provide services quickly, while maintaining a level of control over orders.

If your individual limit is insufficient, please contact Customer Support, and we will check a possible increase with you.