First, upload the backup to the base directory. Then, contact Customer Support.
We only offer an alternative for backups larger than 2 GB. Please contact Customer Support for assistance.
Learn how to use the Backup Manager.
Starting with the Web Hosting 2000 plan, a Backup Manager is available in the Webhosting Control Panel (WCP).
With web hosting, emails cannot be backed up as the mail server and web server operate separately from each other. Use an external tool to back up emails.
Select your desired domain under Websites & Domains, and click Backup & Restore in the Dashboard.
4. Click OK.
5. The backup will then appear in the overview. Click on the Arrow-Icon to download the file.
If you only want to back up data that has changed since the last backup, check the box next to Use incremental backup.
Please note that backups can only be restored to the same hosting. Backups from different hosts can lead to problems. You have the option of unpacking the backup archive locally and manually uploading the files it contains to the relevant directories.
To upload a backup, proceed as follows: