Ordering Web Hosting
Learn how to select and order a suitable web hosting.
1. Selecting the Web Hosting
You may always upgrade to a higher plan at a later date. Please note that downgrading is not possible.
We offer a wide range of Webhosting solutions, depending on your needs. Please consider your specific requirements, such as what you plan to do and how many databases you will need. Note that you can order additional netcup domains later if needed.
Once you have selected a configuration, go to the netcup website.
Find your preferred configuration and click on the To the offer button.
2. Adding to Cart
Depending on your choice, a page will be displayed showing the exact details of the product you have chosen. The information is presented in the form of several detailed, but easy-to-understand lists. This also includes a simple summary of your contractual obligations and the product details, including monthly prices and contract duration.
If you have verified that the product meets your needs, and you are ready to proceed, click Add to cart.
After you have put the product in your shopping cart, you can continue shopping for more services with the button on the left side (Continue shopping, I want to complete the order later) or go to the shopping cart by clicking the button on the right side (Open cart to complete purchase).
3. Cart
Please note that when you use a coupon code, the product will be added to your shopping cart again. Check your shopping cart to ensure you do not order the product multiple times.
Coupons cannot be combined with special promotions.
In the shopping cart, you can review your purchase or apply a coupon.
Depending on the chosen product, you may also select the top level domain for the included domains as part of your package via the drop-down menu. The domain name is to be typed in the field without the top level domain.
If you haven’t decided on a specific domain name yet, you can do this at a later time via the Customer Control Panel (CCP). Please note however that you will have to select the top level domains for your included domains during the order.
Please triple-check that any domain names and top level domains you have chosen as part of this step are correct, as these cannot be changed at a later date.
If you are satisfied with your selection, click the Continue order button at the bottom of the screen.
4. Customer Account
To continue the order process, you will need a netcup account.
On this page, you will be asked to provide information about yourself.
I Already Have a Customer Account
If you are already a netcup customer, click Login. You will now be redirected to the login page of the Customer Control Panel. After successfully logging in, you will be redirected back to the order page.
I Am a New Customer
As a new customer, you will be asked to provide us with your name, address details, and a telephone number for verification purposes. We will handle this information securely and responsibly.
Once you have entered all your personal details, click Submit address details.
5. Order Summary
After logging in or creating an account, you will be redirected to the order summary page. There, you will see an overview of the products you ordered, your address and contact information, and the prices. You will also be asked to read and accept our Terms and Conditions, Privacy Policy, and Cancellation Policy. After reading them, accept them by checking the box at the bottom of the page.
Complete the order process by clicking Continue order at the bottom of the page. You will receive a confirmation email at the address you provided.
6. Success
You have successfully ordered a netcup Web Hosting Instance and will receive further information at the email address you have provided in the previous step.