Due to the current market situation and the continuing sharp rise in hardware and infrastructure costs, we are adjusting our prices and rates for new orders. Existing contracts and contract renewals are not affected by this adjustment. Existing contracts can also upgrade within the same generation at the old price. This means that the updated prices apply only when purchasing a new server.
You can find more information and answers to frequently asked questions in the FAQs below.
A Transparent Update
Our CEO, Alexander Windbichler, provides a detailed and honest account in the netcup customer forum of the background and developments that led to this adjustment. He will personally answer questions on this topic - you, too, can take this opportunity to engage in the discussion and ask your question in the forum.
Contact us
If you have more detailed questions about the price adjustment, please contact us using the support form.
For general questions about products, your account or contracts, you can also find detailed information in our Help Center.