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netcup Community

Our community is more than just a forum – it’s an essential part of netcup. Here you’ll find access to an active and dynamic network of customers who share ideas, offer help and learn from one another. 

Know more together

The netcup community is our place of exchange, both for customers and for those who want to become customers and covers every level of knowledge: regardless of whether you are a beginner, advanced user or professional in dealing with netcup products - everyone is welcome to our vibrant community.

 

Whatever your burning question, you're sure to find support in our community of tech fans. Not only online, but also in real life you have the opportunity to exchange ideas with like-minded people at community meetings. Our community management team is always open to your ideas and suggestions.
 

We only know one thing: nobody knows everything, but together we know more.

netcup Forum

The netcup forum has been a popular contact point for all kinds of help since 2008. Whether you have questions before you buy, exchange ideas about how to solve various challenges, or our swap exchange market. Everyone will find an answer in our forum thanks to our long-standing community members. Support takes the form of exchanges with other customers, with the Community Management Team moderating, informing and channeling feedback.

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Events

Since 2021, you have the opportunity to regularly get to know the community in person. Meet like-minded people in a fun and casual atmosphere, while also having the chance to collect highly exclusive items or products. See you there!

The Community Management Team

The people behind the scenes ensure the active exchange between the community and netcup. We pass on feedback, inform the community and involve them in the creation of new concepts. Of course, we also ensure that respectful cooperation is maintained and are also the contact for questions about the community platforms.

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[netcup] Sarah G.

Role:

Community Manager & Moderator

Topics:

Community management

General feedback handling

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[netcup] Lars S.

Role:

Operations & Moderator

Topics:

Community management support

Technical feedback handling

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[netcup] Selina B.

Role:

Community management support

Topics:

Unterstützung Community Management & Moderation